Store Backup & Disaster Recovery — Your Shopify Insurance Policy
Your insurance against Shopify deactivation. A complete copy of every entity in your store — not just products and orders — held off Shopify and restored to a brand-new store in hours if Shopify ever shuts you down. Images and video re-upload from your existing file links.
The problem
Shopify can deactivate, freeze or permanently close your store with almost no warning — a payments review, a chargeback spike, a policy flag, a fraud false-positive, a compromised login. The moment it happens you are LOCKED OUT of everything: every customer, every order, every product, every page, every dollar of goodwill you spent years and thousands in ad spend to build. There is no "undo", no download button, and Shopify is under NO obligation to give your data back. You already know how fast Shopify can pull the plug — a Shopify problem is exactly why you're here.
What it's costing you
A deactivation isn't a bad day. It's your entire business — gone overnight. No customer list to email. No order history. No catalog. No revenue. Most stores that lose their data never come back, because you cannot rebuild years of customers and content from memory. If it happens without a backup, the store you spent everything building simply ceases to exist.
How our Care plan fixes it
Store Backup is your insurance policy. We keep a complete, encrypted, OFF-Shopify copy of your entire store — every product, variant, customer, order, collection, page, metafield, metaobject and market — updated on a schedule with the same verified engine that migrated you here. If Shopify ever deactivates or closes your store, we restore ALL of it to a brand-new store in HOURS. You're back online — customers, orders, products and all — while a merchant without a backup is starting from absolute zero. You don't lose everything. You barely lose a morning.
- Survives Shopify deactivation — the copy lives OFF Shopify, outside the account they can lock
- Back online in HOURS, not never — full restore to a brand-new store
- Whole-store coverage: products, variants, inventory, customers, orders, collections, pages, blogs, menus, redirects, discounts, markets, shipping, locations, segments and translations
- Metaobjects, metafield definitions and reference metafields the cheap backup apps silently drop
- Gift cards and store policies too, wherever your store's permissions allow it
- A full year of restore points — put back the whole store, or just one entity
- Download any entity as raw JSONL — your data stays yours even if you leave
- Also covers the everyday disasters: rogue apps, bad bulk edits, staff mistakes
A full snapshot every 14 days, a rolling year (26) kept.
The maximum safety net — a snapshot every hour, 48 hours of restore points. A $79/mo add-on to the Total Care plan only.
🔒 On Total Care only →Existing migration customer? Manage it in your customer area →
← Save with a Care bundle — combine services from $47/mo.
Other Care plans
Health Monitoring
Round-the-clock checks on your storefront, redirects and catalog so you hear about breakage before your customers do.
Store Sync
Keep a second Shopify store continuously in sync with your main one — staging, a warm backup, or a franchise mirror.
Tracking Guard
We watch your Meta, CAPI, Google Ads and GA4 tracking every day and alert you the moment a pixel stops firing.
SEO Guardian
Weekly crawls that catch broken redirects, 404s, missing meta tags and broken images before they cost you rankings.
Reviews Backup
Scheduled backups of your product reviews and ratings, with optional sync to a second store.
Deliverability Care
We monitor your email authentication and Klaviyo links so your flows keep landing in the inbox, not spam.