Top 10 migration questions, answered.
Will my live store go down during the migration?
No. We only ever read from your current store — it keeps selling the whole time. Everything is written to the new store, and traffic only moves when you approve the verification report and the DNS is switched.
Will I lose my SEO or my URLs?
No. Product, collection, page and blog handles are preserved so your URLs stay identical, meta titles and descriptions move with them, and every 301 redirect from your old store is recreated. Image URLs inside product descriptions are re-pointed to the new store's CDN so nothing references the old store.
How much does it cost?
Fixed one-time prices: Standard DIY $247, Complete $397, Concierge $497, Enterprise from $797. No per-record metering — your catalogue size only affects scheduling, never the price.
What data actually moves?
Products, variants, images, SKUs and cost; customers with addresses and marketing consents; full order history with tracking numbers; collections, blogs, pages, menus, redirects; metafields and metaobjects (references re-pointed); discounts, gift cards, reviews; markets, currencies and translations; and your live theme.
How do you keep my data safe?
Access is via revocable API tokens (or login if you choose), encrypted at rest with AES-256, decrypted only by your migration engineer, and automatically deleted 30 days after the job — and you can delete it yourself any time.
How long does a migration take?
Most stores complete within 2–5 business days including the second-pass verification, depending on your package. Very large stores are scheduled after we see your counts — always confirmed with you before work begins.
What can't be migrated?
Only what Shopify exposes no API for — for any vendor: app installs, payment gateway credentials, domains/DNS, original gift card codes (we issue replacements), and notification templates. Every one is itemised on a store-specific checklist, never silently skipped.
Do you offer a free demo?
Yes — connect your store read-only at our free demo and we scan it live, showing exactly what will migrate and confirming readiness, before you pay anything.
What if something is missed?
Every migration runs twice; a correct second pass creates zero new records — that machine-checked proof ships with a count-matched report. If verification shows a gap we can't close, you choose a corrective re-run or a proportional refund.
What about my apps — Klaviyo, reviews, pixels?
Subscription plans and review data migrate; Klaviyo URL re-wiring, Meta/Google pixel migration or setup, CAPI and Signals Gateway are available as fixed-price add-ons you can add to any order.
What would moving your Shopify store cost?
Instant quote. Fixed price — never per-record. Rough numbers are fine.
Shopify to Shopify migration pricing
One store, one fixed price — whether you have 80 products or 80,000. Check out securely and your migration order form unlocks the moment payment clears.
Standard DIY
- Fully automated — no hands-on services
- Products, variants, inventory, collections
- Customers with consents & addresses
- Pages, blogs, menus, 301 redirects
- Files, metafields, theme, shipping
- Verification report + zero-created proof
- Self-serve cutover checklist
- Order history, reviews, gift cards, markets, discounts — optional add-ons $49 each
- App reconfiguration (Klaviyo, loyalty…)
- DNS cutover assistance — optional add-on $99
Complete
- Everything in Standard DIY
- Full order history with tracking numbers
- Coupons & discounts with scoping
- Product reviews (Judge.me)
- Gift card replacements + CSV of codes
- Markets, currencies & translations
- Klaviyo & review app reconnection
- Scheduled zero-downtime DNS cutover
Concierge
- Everything in Complete
- Full app-stack reinstall & reconfiguration — Klaviyo flows, pixels, loyalty
- Recharge subscriptions: plans + store-to-store coordination
- We walk the whole cutover checklist with you
- Priority scheduling
- 30 days post-launch support
Enterprise
- Everything in Concierge
- 500k+ orders, multi-store & franchise rollouts
- Dedicated migration engineer, direct line
- Weekend / overnight cutover windows
- Signed DPA & custom SLA
- 60 days post-launch support
- $797 is the base fee — multi-store, 1M+ record and custom-app scopes are quoted before work begins
If Shopify deactivates your store, you lose EVERYTHING — unless you're insured
A payments review, a chargeback spike, a policy flag, a fraud false-positive — Shopify can shut you down overnight, and a Shopify problem is exactly why most of our customers are here. Our Care plans keep a complete copy of your store off Shopify and restore everything to a brand-new store in hours. Bundle and save, or add single services from $15/mo. Cancel anytime.
📈 Growth Care
Your deactivation insurance, plus the tools to grow safely. Everything in Store Care — full-store Backup that restores you in hours if Shopify shuts you down — upgraded with hourly Health Monitoring, weekly SEO checks, and Tracking & Pixel Guard so your ad pixels never silently break while you scale. Around 40% off vs individually.
- Store BackupA snapshot every week, a rolling year (52 weeks) kept.
- Health MonitoringHourly checks + catalog-count drop detection.
- SEO GuardianA weekly crawl — catch decay while it's cheap to fix.
- Tracking GuardDaily checks that all your pixels are live and firing.
🛡️ Store Care
Your Shopify insurance policy. If Shopify ever deactivates or closes your store, weekly full-store Backup gets everything — customers, orders, products — restored to a new store in hours. Plus Health Monitoring and the SEO & Redirect Guardian catch breakage before it costs you sales. Over a third off buying them separately.
- Store BackupA snapshot every week, a rolling year (52 weeks) kept.
- Health MonitoringDaily storefront & redirect checks with email alerts.
- SEO GuardianA monthly SEO crawl & fix-list report.
👑 Total Care
Your strongest insurance policy. DAILY full-store backups (a full year of restore points) mean a Shopify deactivation costs you a morning, not your business — everything restored to a new store in hours. Plus full Health Monitoring, SEO Guardian, Tracking & Pixel Guard and Catalog Drift Monitoring, all watched on a schedule. Daily backup alone is $79/mo; here it comes with four more services. Add Deliverability, Reviews, Compliance, Store Sync or a Concierge engineer any time.
- Store BackupA fresh snapshot every day, a full year (365) of restore points.
- Health MonitoringHourly checks + catalog-count drop detection.
- SEO GuardianA weekly crawl — catch decay while it's cheap to fix.
- Tracking GuardDaily checks that all your pixels are live and firing.
- Drift MonitoringA weekly catalog-drift diff & change report.