Priority Support & Concierge Care

A migration engineer on call each month — priority support, guided changes and a monthly store health review.

The problem

Once your migration is done the relationship ends — but stores keep needing expert hands: a tricky metafield change, a market to add, a theme issue, a "can you just check this before we launch". Hiring an agency on retainer is expensive and slow; one-off help is hard to get fast when you need it.

What it's costing you

The wrong person touching your store's data or config can cause exactly the kind of breakage our other services exist to catch. Waiting days for expert help while a problem festers costs sales and sleep.

How our Care plan fixes it

A monthly retainer that keeps your migration engineer on call: a priority support channel with a fast SLA, a set amount of hands-on work each month (guided or done-for-you changes), and a proactive monthly health review of your store. The human layer on top of the automated Care services — someone who already knows your store.

← Save with a Care bundle — combine services from $47/mo.

Other Care plans